Saut De Puce Frontalier Ticket

Ceariecoin50

Hello.
I believe I have found an error in ticket pricing on a particular route.

It was possible to buy a “Short hop / Saut De Puce Transfrontalier ticket” between Saint Genis Porte De France and Cern Meyrin last month.

Now, it’s no longer possible even though the Leman Pass website says this route is valid for this discounted ticket. SBB now charge me 4.6 CHF instead of 2 CHF. Can anyone explain?

Interestingly, the option to buy the “ Short Hop Leman Pass” still works on the Ferney Douanne> Grand Saconnex route.

Leman Pass Website

RolandP

Hello Ceariecoin50

I reported it to SBB CFF (CS007447935)

Kind regards,
Roland

Limeuhu12

I have checked timetabel and offers in
Mobile App. It seems that connecting ticket is still available:

23:25

Choix du billet

Saint-Genis, Porte de France Meyrin, CERN

→

2e cl.

1re cl.

Léman Pass Billet individuel multizones

CHF 4.60

Zones 10 250 via direct Zones 10, 250

1x Léman Pass Billet individuel multizones

Validité: 90 minutes à partir de 23:27

Léman Pass Billet de complément multizones

dès CHF 1.60

Please ask SBB Kontaktcenter or Unireso for more informations

Kind regards

Christoph

Ceariecoin50

Thank you. Do you know how I can track the status of this? I’d be interested to know if they implement the fix.

RolandP

Hello Ceariecoin50

The status is not available publicly. We will inform you as soon as there are news.

Kind regards,
Roland

Limeuhu12

Ceariecoin50

Connecting ticket is available in SBB MobilebApp

Léman Pass Anschlussbillett Multizonen

CHF 1.60

Zone 240

Ändern

Abo hinterlegen

1x Léman Pass Anschlussbillett Multizonen

Gültig: 90 Minuten ab 17:18 Uhr

Kind regards

Christoph