how to get ticket receipts after travel

Llarriephoof78

this 9th Oct, we 5 people took SBB train as CFF from Lausanne to Paris, we only received email and ticket link after paying. We need to do reimbursement, so where I can get ticket information’s receipts?

Danhiel

Hello Llarriephoof78

I think this is not a refund from the SBB, but a reimbursement of your expenses, for example by your employer for a business trip. To my knowledge, no invoice is issued, but you could use the ticket itself to obtain this reimbursement.

Kind regards
Danhiel

RedBaron

Llarriephoof78
The ticket itself (its printable PDF version containing both the QR code and legible text) is typically used as evidence/receipt for company expense claims.
You should find the tickets on sbb.ch as ‘orders’ under your profile (or under the ticket link received via e-mail).

Tafunge25

Why do you want to refund your tickets? Did you travel as planned or could you not take the train for some reason? If so, why?
If your train was delayed, you can request them here. Otherwise, you can only get a refund in special conditions as the date of the journey did already pass.

Llarriephoof78

Danhiel exactly, actually in the ticket itself there is no related information as evidence for reimbursement. do you have any experience to do expense claim with SBB ticket?

Llarriephoof78

RedBaron is there SBB official answer about tickets is typically used as receipt for company expense claims? we really need evidence🤣

RedBaron

Llarriephoof78
You won’t get any additional (redundant) receipt from any public transport operator, because a ticket already contains all relevant information for a company expense department. Such as your name, the provided service (itinerary), the charged price for that and some tax/VAT info.

Krist

A ticket is a receipt. And that in the most literal sense: A ticket is a receipt that proves that you paid for a service, and that is what allows you to be on board a train…

So to get travel expenses reimbursed (from eg. your employer) just submit the ticket. I travel a lot by train for business purposes and always just submit the tickets themselves. The only time I need a separate receipt is when I need to expense an Interrail pass. (Yes, I use Interail for business travel :-) )